Shipping FAQ

Q: I just ordered from your webshop, when will you ship out my order? 

A: My shipping days are on Mondays, Wednesdays and Fridays. 

Q: Could you please send my order without insurance? 

A: Unfortunately I have had a few negative experiences with packages getting lost in the post. If this were to be a custom/one of a kind painting that would be a disaster! I will not be taking that risk. 

Q: How will my order be packed? 

A: Your order will be shipped in either a wax sealed envelope, a bubble envelope, a sturdy cardboard envelope or a cardboard box depending on your order.

When packing, I try to reduce the amount of single use plastics. For larger orders with more valuable items I will use biodegradable packing puffs for protection or bubble wrap that I have recycled myself. To keep the environment in mind I will sometimes send your order in a cardboard box that has been used before. 

Q: I received the wrong item, now what? 

A: Please contact me and I will come up with a solution for you asap!